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Privacy Policy
1. Introduction
XelerateVR is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.
2. Data Controller
The data controller responsible for your personal data is:
XelerateVR
Neuer Markt 13
18439 Stralsund
Germany
marvin@xelerate-vr.com
+49 15252761728
3. Data We Collect
3.1 Personal Information
When you interact with XelerateVR, we may collect personal information that you provide to us, such as:
Name
Email address
Phone number
Payment information (for purchases and subscriptions)
Address
3.2 Usage Data
We may also collect information about how you access and use our services. This may include:
IP address
Browser type and version
Time zone settings
Operating system and platform
Information about your visit, including the URL clickstream, pages viewed, and the length of visits to certain pages.
3.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our services, personalize your experience, and improve our offerings. You can manage your cookie preferences through your browser settings.
4. How We Use Your Data
XelerateVR uses your data for the following purposes:
4.1 Providing and Improving Services
To process and fulfill your orders and subscriptions.
To personalize your experience on our website and recommend relevant content.
To improve our services, website functionality, and user experience.
4.2 Communication
To contact you regarding your account, orders, or any issues related to our services.
To send you updates, newsletters, and promotional materials, if you have opted in to receive such communications.
4.3 Legal Compliance
To comply with applicable laws, regulations, and legal processes.
To enforce our terms and conditions and protect our rights, privacy, safety, or property.
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: Where you have given us clear consent for a specific purpose.
Contractual Necessity: Where the processing is necessary for the performance of a contract with you.
Legal Obligation: Where we need to process your data to comply with legal obligations.
Legitimate Interests: Where the processing is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests.
6. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with third parties in the following situations:
6.1 Service Providers
We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These parties are required to keep your information confidential and use it only for the purposes we specify.
6.2 Legal Requirements
We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the new owner.
7. International Data Transfers
Your personal data may be transferred to, and processed in, countries outside of the European Economic Area (EEA). When we transfer data outside the EEA, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
8. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
9. Your Rights
Under GDPR, you have the following rights regarding your personal data:
9.1 Access
You have the right to request access to the personal data we hold about you.
9.2 Rectification
You have the right to request the correction of any inaccurate or incomplete personal data.
9.3 Erasure
You have the right to request the deletion of your personal data, subject to certain legal obligations.
9.4 Restriction of Processing
You have the right to request the restriction of processing of your personal data under certain circumstances.
9.5 Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
9.6 Objection
You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
9.7 Withdraw Consent
If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at marvin@xelerate-vr.com.
10. Security
We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected such data, please contact us immediately, and we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after any such changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
XelerateVR
Neuer Markt 13
18439 Stralsund
Germany
marvin@xelerate-vr.com
+49 15252761728
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